All Systems Operational

About This Site

Welcome to Level AI’s Status Page, where we provide real-time updates on the health and performance of our platform. Here, you can find information on system uptime, ongoing maintenance, and any service disruptions that may impact your experience. Our goal is to ensure transparency and keep you informed every step of the way

Uptime over the past 90 days. View historical uptime.
Login Operational
90 days ago
99.99 % uptime
Today
Conversations List Operational
90 days ago
100.0 % uptime
Today
Conversation Details Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.87 % uptime
Today
Agent Assist Operational
90 days ago
100.0 % uptime
Today
Instascore Operational
90 days ago
100.0 % uptime
Today
Voice of Customer Operational
90 days ago
100.0 % uptime
Today
AI Workers Operational
90 days ago
100.0 % uptime
Today
Screen Recording Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2026

No incidents reported today.

Jun 23, 2026
Delay in data transfer
Resolved - This incident has been resolved.
Jun 23, 17:13 UTC
Monitoring - Issue has been resolved and data transfer timelines are back to normal.
Jun 23, 15:38 UTC
Investigating - Our third-party data transfer provider is experiencing an issue which is impacting a handful of customers. Until this is resolved these customers will see a delay in data available in Level AI analytics and downstream features (i.e. VOC, AI Workers, and exports which rely on this data).
Jun 23, 13:16 UTC
Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Delay in data transfer for analytics & exports
Resolved - Incident has been resolved and data pipelines (along with downstream features) are back to normal ingestion timelines.
Jun 16, 13:20 UTC
Monitoring - A fix has been implemented; data pipelines for affected customers may take up to 4 hours to catch up and return to normal processing times. Monitoring progress and pipeline recovery speed.
Jun 15, 18:32 UTC
Update - We are continuing to investigate this issue.
Jun 15, 14:36 UTC
Investigating - Our third-party data transfer provider is experiencing an issue which is impacting a handful of customers. Until this is resolved these customers will see a delay in data available in Level AI analytics and downstream features (i.e. VOC, AI Workers, and exports which rely on this data).
Jun 15, 14:34 UTC
Jun 15, 2026
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

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