All Systems Operational

About This Site

Welcome to Level AI’s Status Page, where we provide real-time updates on the health and performance of our platform. Here, you can find information on system uptime, ongoing maintenance, and any service disruptions that may impact your experience. Our goal is to ensure transparency and keep you informed every step of the way

Uptime over the past 90 days. View historical uptime.
Login Operational
90 days ago
99.99 % uptime
Today
Conversations List Operational
90 days ago
100.0 % uptime
Today
Conversation Details Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.87 % uptime
Today
Agent Assist Operational
90 days ago
100.0 % uptime
Today
Instascore Operational
90 days ago
100.0 % uptime
Today
Voice of Customer Operational
90 days ago
100.0 % uptime
Today
AI Workers Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2026

No incidents reported today.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Delay in data transfer for analytics & exports
Resolved - This incident has been resolved.
Apr 23, 06:05 UTC
Investigating - Our third-party data transfer provider is experiencing an outage which is impacting a a handful of customers. Until this is resolved these customers will see a delay in data available in Level AI analytics & exports.
Apr 22, 20:53 UTC
Apr 22, 2026
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026
Platform Performance Degradation and Login Issues
Resolved - All incidents have been mitigated. All logins failures and platform slowness incidents have been fully resolved.
Apr 16, 16:05 UTC
Update - We're again observing some login failures. We're actively working on resolving the incident and will provide updates as we have more information.
Apr 16, 15:47 UTC
Monitoring - Login incidents have been resolved. We're monitoring slow load times and will provide updates as we have more information.
Apr 16, 15:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 15:16 UTC
Investigating - We are currently experiencing login failures, along with elevated load times across the platform. Our engineering team has identified the issue and is actively working on a resolution. We will provide updates as we have more information.

Impact: Some users may be unable to log in. Users who are logged in may experience slower than usual page loads and response times.
Apr 16, 14:57 UTC
Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

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